NCACDSS Members’ Resource Page
THIS PORTION OF THE SITE IS DEDICATED TO NCACDSS MEMBERS
This page contains links, files, and information meant for NCACDSS members. Please contact the NCACDSS office if you have any difficulties with the links below.
COUNTY HOME BASE STAFF
LINCOLN COUNTY – When we started out we had 85 staff 100% teleworking with anyone that could not perform their duties staying in the office, which included supervisors and management staff, business office etc and any staff that were on a work plan. I had each work section develop works requirements from, dress code to being on a 8:00 am to email or other communication when they went to lunch or break etc as well as the same work demands were present as they were in the office. We had staff sign these expectation sheets along with the telework agreements I attached. We learned very quickly that supervisor ended up receiving a lot of administrative functions that worker typically handled due to teleworkers could not access local agency programs and systems. We then transitioned to 90% of our telework staff come in the building for a minimum of one day a week using a rotating schedule which alleviated a lot of the extra work on supervisors. If a worker struggled we brought them back. We still had supervisors doing supervision via web-ex or teams. Our economic services staff had excellent success as we set up stations in the building to do phone or web based interviews with our clientele. We pushed supervisors and management staff to monitor heavily work performance and if anyone was struggling we brought them back.
We have been adding Citrix to our staff agency wide and this allow them to touch their desktop and our server from afar just as though they were in the building. We encourage supervisors to have social distanced meeting with telework staff to maintain the connective.
We have seen paper and electricity cost reduced significantly.