2017 BEST PRACTICES WINNERS are denoted with an asterisk in the five categories
Category 1: Innovations in Services to Customers– recognizes the county program or policy change that provides a new or unique service to customers.
- Hunger Awareness – Durham County*
- The Employment Collaborative (E.C.) – Richmond County*
- Triaging Needs to approve Customer Service – Brunswick County
- Creative Use of Adoption Incentive Funds – Buncombe County
- PORCH: Portal of Resources for Children – Cabarrus County
- Upgraded Success in Economic Services – Caldwell County
- Consolidated Service Provision – Carteret County
- DSS Drug PO Portal – Catawba County
- Point of Entry Voter Registration – Cleveland County
- Hurricane Matthew DSNAP Response – Cumberland County
- Veterans Transportation Service – Gaston County
- Community Outreach – Hertford County
- Child Health History & Background Project – Madison County
- Drug Positive Infant Protocol – New Hanover County
- DSS Employment Center – Orange County
- SSI One Stop – Randolph County
- Recruitment of Foster and Adoptive Families – Robeson County
- Child Support Most Wanted – Scotland County
- Providing Access at the Point of Service through Collaboration – Wake County
- Customer Call Center – Wilson County
Empowering Clients to Self-Sufficiency – recognizes the county program or policy change that facilitates clients’ journey toward living independently.
- LINKS Graduation 2017 – Cumberland County*
- Financial Social Work Programming – Wilson County*
- Hospital Embedded Social Worker – Buncombe County
- Fans for Our Fans – Cleveland County
- Operation Reorganize – New Hanover County
- Foster Youth Employment Program – Orange County
- Help is On the Way-Amnesty Days Offered – Pitt County
- Generations Art Project – Richmond County
- Gateway to Employment – Vance County
Profiles in Community Collaboration – recognizes the county program or policy change that resulted in forging relationships between community partners.
- Home Delivered Meals Community Collaboration – Gaston County*
- Child Abuse Prevention Walk – Vance
- Family Planning Collaboration with Local Health Department – Brunswick County
- Domestic Violence Child Welfare Teams – Buncombe County
- Vehicle Protection – Cleveland County
- Guardianship Coalition – Cumberland County
- Community Partners Working Collaboratively – Hertford County
- Elder Protection Initiative – New Hanover County
- Providing Foundations for Success to CPS Families – Orange County
- Substance Abuse: A Contributing Factor to Child Maltreatment – Person County
- Collaboration with LIEAP Community Partners – Pitt County
- Senior Assistance Cooling Program – Richmond County
- CSU Family Fun Day – Scotland County
- Wake County LINKS, Collaborating to Improve the Lives of Youth in Foster Care – Wake County
- Solutions for Homelessness – Wilson County
Cost Savings Measures and/or Improvements in Efficiency- recognizes the county program or policy change that resulted in a more economical method of delivering services to clients.
- Interview Blitz – Cumberland County*
- Regional LINKS Contract – Scotland County*
- Record Keeping Improvements and Efficiency Medicaid Transportation – Ashe County
- Continuous Quality Improvement/Quality Assurance – Buncombe County
- DSS Travel App – Catawba County
- Plant a Seed & Grow a Family Initiative 2016 – Cleveland County
- Dual Monitors – Hertford County
- GIS Mapping of Foster Homes for Community and School Identification – Orange County
- Quality Assurance Targeted Monitoring Program – Wake County
- Quality Control – Warren County
- Trauma Informed Child Welfare – Wilson County
Advancements in Staff and Leadership Development – recognizes the county program or policy change that resulted in greater retention of supervisory-level employees.
- Buncombe County Curriculum Map – Buncombe County *
- Economic Training Model – Scotland County*
- Leads to Specialist: Bridging the Gap Between Policy and Processing – Brunswick County
- Floating to Success – Caldwell County
- Expanding On Outreach and Partnerships – Caldwell County
- Mini Training Academy-Employee & Leadership Information Session – Cumberland County
- T.E.A.M. Dollar$ – Durham County
- DHHS Inaugural Leadership Conference – Guilford County
- New Hire Training Packet – Hertford County