2019 BEST PRACTICES WINNERS by categories

Innovations in Services to Customers– recognizes the county program or policy change that provides a new or unique service to customers.

  • Wilson County — Trauma Informed Child Welfare
  • Catawba County — Web-based Meals on Wheels Route Planner
  • Wake County — Medicaid Enrollment at the Point of Service in Emergency Departments

Empowering Clients to Self-Sufficiency –  recognizes the county program or policy change that facilitates clients’ journey toward living independently.

  • Orange County — Increasing Employment Outcomes for Foster Youth
  • Cumberland County — Building Bridges to Higher Education and Self-Sufficiency Through Community Sponsorships

 Profiles in Community Collaboration – recognizes the county program or policy change that resulted in forging relationships between community partners.

  • Franklin County — Happy Camper
  • Cleveland County — Community Adoption Celebration
  • Cumberland  County — A Multi Team Approach in Child Welfare

Cost Savings Measures and/or Improvements in Efficiency- recognizes the county program or policy change that resulted in a more economical method of delivering services to clients.

  • Yadkin County — Quality Assurance–Half Way Reviews = The Whole Picture
  • Cleveland County — Healthy Adults Become Foster and Adoptive Parents
  • Forsyth County — Employee Safety Recognition Program

Advancements in Staff and Leadership Development – recognizes the county program or policy change that resulted in greater retention of supervisory-level employees.

  • Hertford County — Agency Newslett
  • Cleveland County — Safety and Cultural Training Produces a Competent Workforce
  • Forsyth  — The Career Pathways and Talent Development Model